Desktop support job description Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance. Identify, log and resolve technical problems with software applications or network systems. Ensure that work is carried out within agreed service levels and in accordance with department guidelines.
Desktop Support Engineers are IT support specialists that assist clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.
Knowledge – Know your way around desktop hardware, software applications, operating systems and network connectivity. Problem solving – Resolve problems while maximizing efficient use of computing resources. Teamwork – Work well in a team-oriented environment.
Desktop Support Engineers are IT support specialists that assist clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.
Knowledge – Know your way around desktop hardware, software applications, operating systems and network connectivity. Problem solving – Resolve problems while maximizing efficient use of computing resources. Teamwork – Work well in a team-oriented environment.
No comments:
Post a Comment